Privacy Policy

Effective Date: August 1, 2025

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Welcome to Case Ready Coaching. Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your information when you use our website and services.

 

1. Information We Collect

When you use our website or services, we may collect:

• Personal Information
  Your name, email address, phone number, and any details you provide when booking sessions.

• Payment Information
  We use a secure third-party provider (such as Stripe or Wix Payments) to process payments. We do not store your credit card or banking details.

• Service Details
  Information shared during coaching sessions, uploaded documents, or communications related to your case.

• Technical Information
  IP address, browser type, and interactions with our website (collected through tools like Google Analytics).

 

2. How We Use Your Information

We use your information to:

• Provide coaching services

• Schedule and manage appointments (via Zoom and Google Calendar)

• Process payments securely

• Respond to your messages or inquiries

• Send confirmations or reminders

• Improve our services and website

• Comply with legal and professional obligations

 

3. Use of Zoom and Google Workspace

• Zoom is used to conduct virtual coaching sessions. Sessions may be recorded only with your prior consent.

• Google Workspace (Gmail, Google Drive, Calendar) is used for communication, file storage, and scheduling. Files are securely stored and not shared without your permission.

 

4. Payment Processing

All payments are securely handled by third-party providers (e.g., Stripe, Wix Payments). Your billing details are encrypted and never stored directly on our servers.

 

5. Data Sharing

We do not sell or rent your personal information. We may share it with:

• Service providers (e.g., Zoom, Google Workspace, Wix) as needed to run our services

• Legal authorities if required to comply with laws or protect our rights

 

6. Your Rights

You have the right to:

• Request access to or deletion of your data

• Withdraw consent at any time

• Request correction of inaccurate information

Please contact us at lizallard@casereadycoaching.com to submit a request.

 

7. Cookies & Analytics

We use cookies and Google Analytics to understand how visitors use our site and to improve functionality. You can disable cookies in your browser settings.

 

8. Data Security

We take reasonable steps to protect your data using secure platforms and encrypted tools. However, no system is 100% secure, and you use our site at your own risk.

 

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from children under 13.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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11. Contact Us

If you have questions or concerns about this policy, please contact:

Case Ready Coaching
Email: lizallard@casereadycoaching.com